While standardization may eventually win out in a market, it is only by virtue of having so many choices that the ideal standard can be determined.
4. It is important to build a strong brand because the brand is the one source of sustainable competitive advantage that can be derived from marketing (Yap, 2006). The brand contains within it all of the past marketing that the company has done. The brand alone can sell the product, more than a sales pitch. As a result, the brand is the most important component of the marketing campaign.
A brand manager must understand the brand image in order to ensure that the brand experience matches that image. The brand is a promise to the consumer, of quality or price or both. The consumer associates the brand with certain qualities or characteristics. The brand manager must understand what value the brand has to the consumer and then build upon that. Consumer research will help the brand manager find out what the consumer thinks about the brand. In addition, the brand manager must understand the history of the brand, the past campaigns and all that is associated...
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